About
About RAF Guide
South Africa's practical guide to Road Accident Fund claims — independent, plain language, and free to read.
Why RAF Guide exists
Road accidents affect a very large number of people in South Africa, and the information available about the Road Accident Fund is often fragmented, written in technical language, or presented by parties with something to sell.
RAF Guide exists to make that information easier to find and easier to understand, so that people can decide what to do next with a clear head.
Making RAF information easier to understand
Every guide is written in plain language, with short sentences, defined terms and realistic examples. Where something depends on the circumstances, we say so rather than implying certainty.
The free assessment applies simple local rules to the general answers you provide. It runs entirely in your browser and points you to the information that may be relevant.
Our independence
RAF Guide is not the Road Accident Fund, a government department, or a law firm. It is not affiliated with any of them.
We do not publish content that promises outcomes, values matters, or pressures people into acting quickly. Requesting contact from a legal practitioner is entirely optional and separate from the rest of the platform.
Information is not legal advice
General information describes how something usually works. Legal advice applies the law to the actual facts of one person's matter, and only a qualified professional who has reviewed those facts can give it.
Nothing on this website creates a legal appointment or a professional relationship.
Use of official sources
Guides are based on publicly available official material. Where a guide relies on a specific official source, that source is listed on the guide once the review is complete.
Requirements at institutions change. We encourage readers to confirm current requirements directly with the institution concerned.
Review and corrections
Each guide shows the date it was last reviewed. Guides are re-reviewed when the underlying position changes or when a reader raises an issue.
If you believe something is wrong, unclear or out of date, use the correction link at the bottom of any guide. Corrections are reviewed before a guide is updated.
The optional legal-assistance process
If you choose to, you may request contact from a legal practitioner who handles RAF matters. You decide whether to make that request, and separate consents are collected before anything is shared.
RAF Guide does not appoint a lawyer on your behalf, does not guarantee that a matter will be accepted, and does not facilitate switching legal representatives.