Build your RAF document checklist

Preparation checklist

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Accident information

Basic information that helps identify the incident and the people involved.

Date, approximate time and locationRecord the road, area, landmarks and direction of travel as accurately as you can.
Police report or case referenceKeep the police station name and reference details together where they exist.
Vehicle, driver and owner detailsRecord registration numbers and identifying details where they are known.
Witness informationKeep names and contact details only where people gave them voluntarily.

Identity and authority

Documents differ depending on who was injured and who is acting.

Claimant identity document or passportConfirm the current certification and supporting requirements before lodging anything.

Claim administration

Keep a reliable record of what was prepared, lodged or received.

Current prescribed claim formUse the current official form and confirm the applicable requirements before submission.
Complete copy of anything submittedKeep a readable copy of the form, attachments and covering correspondence.
Written proof of delivery or lodgementRetain the date, method and acknowledgement or postal record.
RAF or practitioner correspondenceKeep letters, reference numbers and requests in date order.